Luzi Pizza

Good evening, we simply wanted a discount on our next order, but you insist on sending us another one immediately, despite our photographic evidence. The haughty tone of the woman on the phone did nothing to ease the situation. Please find attached a photo of the burnt pizza. The pizzas are no longer of the quality they used to be. Sincerely

As a long-time loyal customer, I always order the same pizzas, which are usually very good. This time, it was a disaster. The merguez sausages were completely different—huge and tasteless, the crust was dry, the cheese too… In short, nothing like the usual quality. What's more, the delivery arrived barely 10 minutes after we called, which seriously makes me think the pizzas were already prepared and simply reheated. Judging by their condition and taste, that's certainly the impression they gave. I called to find a solution (return them, have them remade, or get a refund), but there was no response and no attempt at compensation. Very disappointing for a loyal customer. The picture speaks for itself: these pizzas are as visually disgusting as they are in taste. It's a shame to lose loyal customers due to such a lack of quality and a refusal to improve. I will not be ordering again.

Very good pizza, I recommend it.

Takeaway pizzas. Good.